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User Agreement

Version: 3.0
Last Updated: July 9, 2026

This User Agreement (“Agreement”) governs your access to and use of the websites, applications, platforms, and related services operated by AÏP Genius WLL (“AÏP Genius”, “we”, “our”, or “us”), including but not limited to the AÏP Genius Platform, AÏP Nexus, Ask AÏP, Search AÏP, trademark clearance tools, AMS (portfolio management solutions), and automated Intellectual Property (IP) workflow systems (collectively, the “Platform”).

By accessing or using the Platform, you agree to be bound by this Agreement and our Privacy Policy. If you do not agree, you must not access or use the Platform.

1. Acceptance of Terms

By signing up for, accessing, browsing, or utilizing any portion of the Platform, you confirm that you have read and understood this Agreement, you agree to comply with its terms, and that you have the legal capacity and authority to enter into this Agreement.

If you access the Platform on behalf of a company or other legal entity, you represent that you are authorized to bind that entity to this Agreement.

2. License Grant

Subject to compliance with this Agreement and payment of applicable fees, AÏP Genius grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Platform for your internal business and professional purposes.

No ownership rights are transferred to you under this Agreement.

3. Services Provided

AÏP Genius provides AI-powered IP advisory, search, workflow automation, portfolio management, and prosecution-support tools designed to assist users across multiple jurisdictions.

Features, functionalities, jurisdictions, and service availability may evolve over time. We may add, modify, suspend, or discontinue certain services where reasonably necessary for operational, technical, regulatory, security, or commercial reasons.

4. AI Systems and Automated Functions

The Platform utilizes proprietary technologies, including Retrieval-Augmented Generation (RAG) systems, machine learning models, workflow automation tools, and certain autonomous or semi-autonomous functionalities (“Agentic AI”).

While AÏP Genius takes reasonable measures to improve the quality, relevance, and accuracy of its systems:

  • AI-generated outputs may contain errors, omissions, inaccuracies, or outdated information;
  • Automated recommendations and workflow actions should be independently reviewed before reliance;
  • Users remain responsible for validating all outputs, submissions, filings, and actions generated through the Platform.

AÏP Genius provides a duty of means and not a guarantee of any particular outcome or result.

5. Content Scope and Safety Controls

Ask AÏP and related AI services are intended primarily for IP matters and associated services. To promote safe, lawful, and appropriate use of the Platform, AÏP Genius may limit, moderate, refuse, or restrict content that is unlawful, abusive, harmful, misleading, fraudulent, inconsistent with applicable laws or regulations, or otherwise outside the intended scope of the Platform. AÏP Genius maintains reasonable technical, administrative, and operational safeguards designed to support the secure, compliant, and responsible operation of its AI systems.

6. No Legal Advice and No Representation

AÏP Genius is a technology provider and is not a law firm, IP agent, legal representative, or regulated legal services provider. Nothing provided through the Platform, including AI-generated responses, search results, filing recommendations, workflow guidance, fee estimates, procedural information, or other content generated or made available through the Platform, constitutes legal advice, a legal opinion, legal representation, or a substitute for advice from a qualified legal professional.

Use of the Platform does not create an attorney-client, agent-client, fiduciary, or similar professional relationship. Users should seek independent advice from qualified legal professionals, including Preferred Local Agents (PLAs) or external counsel where appropriate.

7. No Guarantee of Outcomes

AÏP Genius does not guarantee the registrability, validity, enforceability, availability, acceptance, approval, maintenance, renewal, or successful prosecution of any IP right that is filed or registered through its Platform. Any search results, AI-generated assessments, recommendations, filing workflows, or prosecution-support services are provided solely to assist users in decision-making and do not constitute a guarantee of any legal, commercial, or regulatory outcome.

8. Preferred Local Agents (PLAs)

In certain jurisdictions, the Platform may facilitate communication and workflow coordination with independent Preferred Local Agents (PLAs) or other third-party service providers. PLAs operate independently and are not employees, representatives, partners, or agents of AÏP Genius. Any professional engagement entered into between a user and a PLA is solely between those parties. AÏP Genius is not responsible for the professional services, advice, filings, actions, omissions, or conduct of any independent PLA or third-party service provider.

9. User Responsibilities

By creating an account, you agree to:

  1. Provide accurate and complete registration information;
  2. Maintain the confidentiality of your account credentials;
  3. Promptly notify us of any unauthorized account activity;
  4. Use the Platform only for lawful purposes;
  5. Review and verify information before submission or reliance;
  6. Comply with applicable IP, privacy, sanctions, and regulatory laws.
  7. Ensure that all filing instructions, ownership information, applicant details, priority claims, supporting documents, and other information submitted through the Platform are accurate, complete, and up to date.
  8. Obtain all necessary rights, permissions, consents, and authorizations required for any information or documentation submitted through the Platform.

You are responsible for all activities conducted through your account.

10. Prohibited Users

You may not:

  • Use the Platform for unlawful, fraudulent, or deceptive activities;
  • Infringe or violate the IP rights of others;
  • Circumvent security controls or access restrictions;
  • Reverse engineer, decompile, scrape, or attempt to extract proprietary technologies or data;
  • Upload malicious code, malware, or harmful content;
  • Interfere with the operation, security, or integrity of the Platform;
  • Share account credentials with unauthorized individuals.

Violation of these restrictions may result in suspension or termination of access.

11. User Content and Submitted Data

You retain ownership of the information, documents, trademarks, prompts, logos, and other content you submit to the Platform. To provide the services, you grant AÏP Genius a non-exclusive, worldwide, royalty-free license to host, process, store, transmit, analyze, and use such content solely for providing the requested services through using and operating the Platform, supporting automated workflows, maintaining security, improving service performance and coordinating with authorized third-party service providers. Such use remains subject to our Privacy Policy as published on our Platform.

12. Intellectual Property Rights

The Platform and all associated software, databases, workflows, trademarks, content, interfaces, proprietary methodologies, and technologies are owned by AÏP Genius or its licensors and are protected by applicable intellectual property laws. Except as expressly permitted under this Agreement, you may not reproduce, distribute, modify, reverse engineer, or exploit any portion of the Platform.

13. Privacy and Data Protection

Your personal data will be processed in accordance with our Privacy Policy, which forms an integral part of this Agreement.

AÏP Genius utilizes commercially reasonable technical and organizational measures to protect the confidentiality, integrity, and security of information submitted through the Platform.

AÏP Genius may use anonymized, aggregated, and de-identified technical and usage data to improve platform performance and functionality. AÏP Genius will not use confidential user content, proprietary business information, or unpublished intellectual property submissions to train publicly accessible AI systems without appropriate authorization or consent.

Further details regarding data processing, hosting infrastructure, international transfers, security measures, and user rights are set out in the Privacy Policy as published on our Platform.

14. Subscription Plans, Billing, and Cancellation

Certain Platform features require a paid subscription or transaction-based fee. These fees are billed in advance unless otherwise stated. Failure to pay applicable fees may result in suspension or termination of services. Users may cancel subscriptions through their account settings or by contacting AÏP Genius support. Unless otherwise specified, cancellations become effective at the end of the current billing period.

15. Refund Policy

Except where required by applicable law, all subscription fees, service fees, administrative fees, and transaction charges are non-refundable.

Official fees paid to governmental IP offices in any of the countries of operations, or payments made to third-party service providers remain subject to the policies and regulations of those entities.

16. Disclaimer of Warranties

The Platform is provided on an “AS IS” and “AS AVAILABLE” basis. To the maximum extent permitted by applicable law, AÏP Genius disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, availability, and uninterrupted operation.

We do not guarantee that the Platform will be error-free, uninterrupted, or suitable for every use case.

AÏP Genius does not guarantee continuous availability of the Platform and shall not be responsible for interruptions, delays, errors, or unavailability resulting from maintenance activities, third-party providers, governmental systems, telecommunications networks, internet infrastructure, or events beyond its reasonable control.

17. Limitation of Liability

To the maximum extent permitted by applicable law, AÏP Genius, its affiliates, officers, employees, licensors, and service providers shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, revenue, goodwill, business opportunities, data, or IP rights.

To the maximum extent permitted by applicable law, AÏP Genius's aggregate liability arising from or relating to the Platform or this Agreement shall not exceed the total subscription fees paid by the user during the three (3) months preceding the event giving rise to the claim.

Nothing in this Agreement excludes or limits liability that cannot be excluded under applicable law, including liability arising from fraud, willful misconduct, or any liability that applicable law prohibits from being excluded.

18. Indemnification

You agree to indemnify and hold harmless AÏP Genius, its affiliates, officers, employees, licensors, and partners from third-party claims, damages, liabilities, losses, and reasonable legal expenses arising from:

  • Your misuse of the Platform;
  • Your violation of this Agreement;
  • Your infringement of third-party rights;
  • Content submitted through your account;
  • Activities conducted using your account.

19. Termination

Upon termination, your right to access and use the Platform will cease, and any outstanding payment obligations shall remain due and payable. AÏP Genius may discontinue any workflow coordination, communications facilitation, document routing, payment facilitation, or administrative support involving third-party providers or Preferred Local Agents (PLAs).

Following termination, users remain responsible for managing and maintaining any ongoing relationships, instructions, deadlines, filings, communications, and contractual arrangements with independent third-party providers or PLAs. AÏP Genius shall have no obligation to continue facilitating interactions or services between users and such third parties after termination of the Platform services.

20. Cross-Border Use

Users accessing the Platform from outside Bahrain are responsible for ensuring that their use complies with applicable local laws and regulations. AÏP Genius makes no representation that the Platform is appropriate or available in every jurisdiction.

21. Force Majeure

AÏP Genius shall not be liable for delays, interruptions, or failures resulting from events beyond its reasonable control, including natural disasters, cyberattacks, governmental actions, regulatory changes, telecommunications failures, infrastructure outages, or other force majeure events.

22. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the Kingdom of Bahrain. Any dispute arising out of or relating to this Agreement shall be finally resolved by arbitration under the Bahrain Chamber for Dispute Resolution (BCDR) Arbitration Rules.

  • Seat of Arbitration: Manama, Bahrain
  • Language: English

Nothing in this clause prevents either party from seeking interim or injunctive relief from a competent court where necessary to protect IP rights, confidential information, or other legitimate interests.

23. Modification of Terms

We may update this Agreement from time to time. Material changes will be communicated through the Platform, by email, or through other reasonable means. Continued use of the Platform following the effective date of updated terms constitutes acceptance of the revised Agreement.

24. Contact

For questions regarding this Agreement, please contact AÏP Genius WLL, on: [email protected]